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User account, serial numbers, installers, and registered products

You may have purchased or registered products from us before, but that doesn’t mean you’ve set a password to access your user account. If that’s the case, you can simply register your login credentials. Once that’s done, logging in your user account gives you access to your serial numbers as well as the installers for your registered products.

The installers provided in your user account are customized to include your license information and carry the authorize process in the background during installation. They are the fastest and easiest way to update or re-install all your registered products.


The pages listed below shall answer to common questions you may have about our products.

License transfer

You can sell or give your AAS instrument to someone else by filling our license transfer request form.


Look up your serial number and visit the Downloads page to get the latest installers.


Your music computer is not connected to the internet? Start the authorization process with your serial number, get your challenge code, then visit the Unlock page to obtain the response code.

Business hours

Our office is open Monday through Friday from 10:00 to 16:00 eastern time. We also respond to email inquiries within 48 hours.

Our office is currently closed.

Sales and customer support

Please note that for the time being, sales and customer support is only available via email.
Tel. +1 514 871-8100 (Worldwide)
Tel. 1 888 441-8277 (North America)

Latest installers and manuals

Here's a table presenting the latest versions and manuals of our current lineup.

Product Mac Windows Manual
Chromaphone 3 v3.1.2 v3.1.2 HTML PDF
Lounge Lizard EP-4 v4.4.2 v4.4.2 HTML PDF
Lounge Lizard Session 4 v4.4.1 v4.4.1 HTML PDF
Multiphonics CV-1 v1.1.0 v1.1.0 HTML
Objeq Delay v1.3.2 v1.3.2 HTML PDF
String Studio VS-3 v3.2.1 v3.2.1 HTML PDF
Strum GS-2 v2.4.2 v2.4.2 HTML PDF
Strum Session 2 v2.4.1 v2.4.1 HTML PDF
Swatches (AAS Player, all sound packs) v1.6.0 v1.6.0
Ultra Analog Session 2 v2.3.1 v2.3.1 HTML PDF
Ultra Analog VA-3 v3.2.4 v3.2.4 HTML PDF