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Privacy Policy

Latest version: May 2018

Applied Acoustics Systems is committed to the protection of your personal data. This privacy policy describes why and how we collect and process your personal data.

  1. Information we collect

    Personal data may be collected in connection with the use of our website and the purchase and registration of a product.

    The personal data which is collected contains the information which you provide us with when you fill out forms on our website when, for example, you make a purchase, open an account, or register a product. This data includes contact information such as your name, email, address, phone number and details about your purchase. Personal data is collected only to the extent necessary to provide these services.

    Personal data may also be collected automatically when you visit our website. This data may be provided by your browser or obtained through the use of cookies and includes information about the device you use and your visit of our website such as your browser type and version, type of device, IP address, date and time of request, localization, accessed pages, and the website from which the request was sent (referral source).

  2. Purpose and use of the collected data

    We collect and use personal data insofar as is necessary for the use of this website and for the purchase of products. We may use this information to personalize the website and improve your browsing experience, send you, with your consent, product and promotional information, and let you manage your product licences.

    Collected data is also used to better understand the usage of our website and improve it, customize the website depending on localization and the device used to connect to the website.

    Collected data may also be used to detect and reduce fraud including fraudulent orders and for the purpose of anti-abuse measures.

  3. Email communications and Newsletter

    Applied Acoustics Systems is committed never to send you unsolicited emails. The only occasions when we will send you automatic emails is when they are necessary for the completion of an operation or transaction on our website. These include emails following a purchase, including purchase and billing information, the authorization of a product, licence transfer, and password activation and reset for your user account.

    We do send a newsletter from time to time which includes information about product released, promotions, and maintenance updates. This newsletter is exclusively sent to subscribers on an opt-in basis. You can unsubscribe from this newsletter at any time by changing your preferences in your user account or by emailing us at privacy@applied-acoustics.com. There is also an unsubscribe link at the end of every newsletter.

  4. Credit Card and Payment Information

    We do not store any credit card information on our server. The information you enter on our website is encrypted and transmitted to our credit card processor using SSL technology. Our server stores information related to the transaction and purchased products but no sensitive payment information.

  5. Cookies

    Cookies are text files sent by a server to a web browser and stored on the user’s computer by the web browser. Cookies are used by a website to remember stateful information (such as products added in a shopping cart) or to record a user’s browsing activity. Cookies are also used for authentication purposes when logging into an account.

    We use our own cookies in order to implement functionality such as the shopping cart and user account. In addition to our own cookies, we use third party services such as Google Universal Analytics, YouTube, and Soundcloud which themselves rely on the use of cookies.

    Most browsers offer seatings allowing you to accept or refuse cookies in general or to choose specifically which ones can or can not be saved on your device. Please note however that refusing cookies will have a negative impact on the usability of many websites including this website.

  6. Google Universal Analytics

    This website uses Google Universal Analytics, a service provided by Google Inc. We use this service to better measure and analyze the activity on this website and improve it. Google Universal Analytics uses cookies which allow for analysis of the usage of this website. For this service, we have activated IP anonymization which means that IP addresses will be truncated by Google in order to ensure an anonymous processing of the data. The information generated by Google Universal Analytics cookies will generally be sent to a server in the USA and stored there for a period of 14 months.

    If you do not agree with the use of Google Universal Analytics and wish to prevent its use, you can install the browser add-on provided by Google Inc. to deactivate Google Universal Analytics. To obtain the add-on, please visit:

    Google Analytics Opt-out Browser Add-on

  7. Disclosure of personal data

    In addition to the disclosures reasonably necessary for the purposes described in this privacy policy, we may be forced to release personal data to the extent we are required to do so by law, in connection with any legal proceedings or prospective legal proceedings, or in order to exercice and defend our legal rights including providing information to financial institutions for the purpose of fraud prevention.

    Except for the cases described in this privacy policy, we will never provide your personal data to any third party.

  8. Security of your personal data

    We will take reasonable measures to prevent the loss, misuse, or tempering of your personal data by unauthorized third parties. As part of our security measures, all communications with our website are encrypted using SSL technology.

  9. Right to Access, Rectification, Modification, and Deletion

    At all time you may request to access, rectify, modify, your personal information. You may also ask for your personal information to be deleted which may result in you not be able to use our services anymore. For any enquiry, please contact:

    privacy@applied-acoustics.com

  10. Contact us

    If you have any question about this policy or think your personal data has been misused or your user account pirated, please contact us at:

    Applied Acoustics Systems DVM Inc.
    201-451 rue Sainte-Catherine O.
    Montréal, Quebec
    H3B 1B1 Canada

    privacy@applied-acoustics.com

  11. Policy Amendment

    We may update this privacy policy from time to time by posting a new version on our website. Please check this page regularly.